Optimizing Best Practices and Reducing Risk
CHI proactively introduces educational initiatives aimed at optimizing best practices and reducing risk. These initiatives come in the form of live, on-site training; online tools; exclusive publications and webinars. The topics are critical to the issues of the day. Currently, health care entities are experiencing a spike in employment practices liability (EPL) claims. To address this increase, Optima has created an EPL claims benchmarking report to show their owners how they are doing as compared to their peers. In addition, the CHI Board adopted an EPL risk management initiative, aimed at reducing the frequency and severity of employment practices claims. Best practices information, webinars, educational resources and publications are available to support efforts to manage this growing risk.
“The CHI team continually evolves to meet our needs and is always rolling out new products and initiatives to rein in losses.” adds Richard Yochum, President/CEO, Pomona Valley Hospital Medical Center. “Their work helped us establish best practices in our OB department and that was a huge win/win for patients and our organization. Now they are teaming with us in the same way with educational initiatives on opiate issues and employment practice liability.”
“This dedicated team that CHI has assigned to our account truly are unique in addressing our needs and successful outcomes over the years. They take their role very seriously as our trusted partner and it shows through their commitment to client services provided to NorthBay since 1989.”
Linda Pryor, Risk Management, NorthBay Healthcare System