Who Is This Creature

This adorable cephalopod (octopus) captivated us and it has become our mascot. Why? The first thing that caught our eye was, well, the eye. As an insurance company that is owned by our policyholders, we have been keeping a watchful eye out on behalf of our owners for thirty years, enabling best practices in risk and claims management.

And who wouldn't want an extra arm, or eight? We know that our owners are busy doing what they do best — providing health care services. Our job is to act as an extension of their organization, reaching deep into the areas of our expertise.

The cephalopod is one of the most adaptable and long-lived species on the planet. Likewise, CHI is the longest continually-operating health care professional liability insurance company in California.

And lastly, we were captivated by our mascot’s smile. Talk to any of our owners and you will hear that we are a very friendly bunch. While people don't usually think of insurance as a fun part of their business, the team at Optima has put a smile on many faces.

Owners Retreats

Creating a Culture of Community and Collaboration

Unlike traditional health care professional liability insurance companies, CHI’s successes and losses are “owned” by those it insures. This structure means unprecedented commitment from the leaders of each owner organization. To foster that commitment, CHI holds an owners retreat every two years providing relevant ERM education and fostering an environment where industry leaders can create a network of shared knowledge and experiences.

The owners retreats give CEOs and other senior leaders an opportunity to partner with their peers and work side by side on issues that are most vital to them. They share their successes and challenges and form friendships that stretch beyond CHI.

Partnership between hospitals to reduce the frequency and cost of claims is the basis of CHI’s formation 30 years ago, and this partnership is why it continues to thrive today. Creation of this supportive, collaborative culture is perhaps one of CHI’s greatest accomplishments.

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Owners Retreats

Creating a Culture of Community and Collaboration